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I recently did a post for startups on understanding sales people.

A few people have asked me to try and define the perfect startup organization chart.  I don’t believe that one exists.  Every team configuration is different.  But I do have more insight into understanding your startup team.  This time I thought I’d try and address engineering talent.  Often I’m asked by startup CEO’s about how to best build an engineering team.  I have much experience in this domain.

Because more technology people probably read startup blogs I’m guessing this post will come under more scrutiny.  The terms “CTO” and “VP Engineering” have such stigmas associated with what they are that I’m sure some people will feel uncomfortable with the definitions I’ve put forward.  Still, I believe I’m offering an accurate representation of the ideal configuration of the main technology leaders.

This post is designed mostly for non-technical founders.  I hope many will read this and have an answer for the question, “what’s the different between a CTO and a VP of Engineering?”

Let’s start with the basics.  What makes a great tech team?

suster engineering team

1. The CTO / Lead Architect - If you want to build a great technology company, you’ll need a “rockstar” engineering lead.  Every great tech startup needs one.  Whenever I meet a team that had a consulting firm (even a great one) build their product it’s an immediate “pass” from me.  If you don’t have somebody inside your organization who is setting the technology direction then I’m convinced you’ll never head for greatness.  I know this will fall like a lead balloon to the many people who believe it is possible to have a [insert: startup incubator or technology accelerator or technology consultant or outsource firm] build your technology.  I don’t believe it.  Either your core is innately technical or it’s not.  It’s what makes Google, Google and Facebook, Facebook.

So I believe that every great technology startup has the technology visionary inside the company.  This is the person who lays the foundation of what should be built.  They’re up to date on the latest platform decisions whether it’s understanding SpringHibernate and Lucene.  Or whether it’s a big data set problem and they’re familiar with Cassandra or Hadoop.  Or whether it’s a choice between using MySQL vs. Postgres.  They’ll have a view on whether Ruby on Rails is worth the hassle.  Some CTO’s swear that it is a huge improvement in development timeframes and doesn’t cause performance issues.  Others think you should never build anything highly scalable on Ruby.  I’ve heard both arguments from CTO’s.

Trying to work without this person is like wanting to build a world class sky scraper but not having a great lead architect and civil engineer.  They provide the vision for your infrastructure.

But the problem that many inexperienced startup CEO’s make is confusing these people for the people who lead the technology team.  Most often they are not.  Your deepest thinkers on technology architecture are seldom good team leaders.  They often aren’t great at planning development work.  The best technologists often aren’t amazing people managers.  Sometimes they are introverts.

In fact, it my experience the best technologists are akin to artists.  They’re highly creative.  They’re sometimes moody.  They work on their own schedule and are often hard to manage.  They may work strange hours such as 2am – noon.  They don’t love documentation.  They often don’t love testing.  Of course I’m generalizing.  But barely.  The characteristics are so prevalent.  These people are your purists.  Your Howard Roarks.

So what is the difference between a “chief architect” and a “CTO”?  Simple. Experience.  A “chief architect” is a young version of a “CTO.”  It’s your hedge.  A chief architect still has a lofty title but they still need to prove themselves in order to become CTO’s.  You still have some leeway to hire above them if need be.

The best CTO’s / Chief Architects are purists.  They care about the quality of what is build more than they care about end customers.  They should be setting the standards for how code is developed.  Let them be perfectionists – this will serve you well.

2. VP Engineering – In my view it is important to distinguish the difference between the CTO and the “VP Engineering.”  Because these titles are so often used I’m sure that some people will have hardened views about what they mean that are different than mine.  But for non-technical founders let me offer you a definition that you can use when you build a team.  The VP of Engineering is the person who still has great technical chops but prefers not to be a coding monkey (that term is meant in the most endearing of ways).

The VP Engineering aspires to manage teams.  They feel comfortable with C++ but also have a black-belt in Excel.  They are sticklers about managing unit testssystem tests and regression tests. In fact, they are passionate about automating testing overall.  They know how to estimate work units, how to manage the agile development process and how to get the most out of their teams.  VP’s of Engineering are essential to making sure the trains run on time.  The VP of Engineering is also your primary interface to your head of product management and often the VP of Engineering is somebody you would drag in front of clients to win big deals.

And first and foremost a VP of Engineering is a people manager.  They still have the respect of their team because they’re technical by training.  But they’re that rare breed that also understand the human element.  They know how to motivate their people.  They understand the different character types and which prefer carrot vs. stick.  They know how to get people to hit deadlines.  They know when it’s OK to push hard for the team to hit a deadline even if it means yet another all-nighter or weekend.  And they know when to tell YOU to get stuffed because the team has reached maximum stress / effort.  A great VP of Engineering managers as well us as they do down.

So if I were a pure startup with 5 people I’d want a Chief Architect.  As the company and therefore the team size grew I’d want a VP of Engineering.  For me the inflection point is usually when you have 5+ developers.  CTO’s max out at about 3.  Remember, management is hassle CTO’s, not a sign that you respect them by giving them people to manage.

3. Program Manager – This title almost sounds like a consultant’s job.  It is not somebody that I would have on a small startup team.  However, it is one of the more critical roles as you scale your organization.  As you head into the phase where you’ve had real customers paying real money for a period of time you’ll have a whole new set of issues.  Examples:

- every time you release new features you need to update your technical documentation
- you also need to update your marketing documents including your website
- somebody needs to be sure that customer service is alerted to the new features and are trained in how to handle these functions with customers
- new features need to be rolled into PR strategies and competitor analyses
- new features need to go into the sale people’s slides so that they know the latest and greatest about how to differentiate from the competition.

Many startups have never faced these challenges because they haven’t hit scale.  Trust me, as you grow these issues become “gating items” to winning large customers and keeping them happy.  My company never became Google but at $14 million in recurring revenue and $36 million in backlog revenue we certainly had enough big clients to necessitate a very solid program management function.

In summary.  If you’re starting a company make sure you have your chief architect.  If you’ve outsourced this to a firm that has guaranteed that they know how to launch you more quickly I’d tell you that’s like trying to launch a movie but outsourcing the script to a focus group.  People will tell you it will work, it won’t.  Don’t take the easy road.  I’d rather delay by 3 months and have the right DNA inside the gate.  As you have a 5-10 person startup you don’t need a lot of technology process management.  As the CEO you can personally help manage deadlines and the Agile process.  So no need immediately for the VP of Engineering.

But as you company grows to 10-20 people you’ll want to consider adding “technology management” skills, which means a VP of Engineering.  In my view each of the CTO and VP Engineering should report directly to you and you should remain very hands on vs. “trusting them to make the right decisions.”  As you cross the $5 million mark and have lots of customers don’t forget to add the program management function.  Coordinating new product releases into the entire fabric of your company will become vital.

OK.  Post done.  Engineering teams – feel free to attack! (or add your 2 cents)

This post was originally published on Mark’s blog, Both Sides of the Table. It is republished here with permission.

 

 

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karp-maloney-by-bre-pettis.jpgFrom Media Memo: Who wants to bet on a Web company with lots of users but very little revenue? The same people who have bet on it before. Spark Capital and Union Square Ventures have poured another $5 million into Tumblr, which lets people quickly and easily set up lightweight blogs.

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Report

A couple of months ago, I wrote a piece called “The Virtual MSO” which described a vision for the Internet video service of the future, the platform that would support it and how the Virtual MSO will fundamentally re-shape the pay television industry. Here, I handicap the winners and losers in that new world order.

The central point I made in “The Virtual MSO” is that the migration of TV to the Internet will pull along attributes from both the traditional cable model (“MSO” or “Multiple System Operator” is the industry term for a cable operator, like Comcast) and the first generation of ad-supported Web video services like YouTube and Hulu. I refuted the assumption by some that free, ad-supported Web video would displace consumers’ need for pay TV services and cause them to “cut the cord”. But I hypothesized that if a new type of service (the “Virtual MSO”) offered consumers something that blended the best of both, consumers would embrace it and the traditional pay TV business would be seriously pressed to adapt.

“What if someone offered you a service for, say, $69.99? per month that integrated Web video and pay TV — allowed you to get any Web video (like free broadcast network TV from Hulu), along with a handful of linear channels you select (we really only need linear for sports and breaking news) plus a rich VOD library of premium TV content and movies? And you could access it from anywhere at any time from any device – TV, PC, netbook, smart phone. Streaming or download. No special set top box (Web connected TV’s and open set top devices will leapfrog service-specific boxes), no truck roll, not restricted by geographic footprint or multi-billion dollar infrastructure build outs – because it’s an IP based, broadband distributed, managed service.”

In one sense, this is obvious. It’s hardly controversial to suggest that there will be Internet distributed pay TV services that follow their cable, satellite and telco predecessors. Cable came first, DirecTV took the same basic business but used satellite distribution, AT&T, Verizon and others followed with telco IPTV services. The difference is that the Internet distributers, aka the Virtual MSOs, will have the benefit of the lessons of the TV past and the lessons of the Web. We now know people value an on-demand experience more than linear except in a handful of instances (again, sports, other live events and breaking news). So the service will have the inverse ratio of linear to on-demand, relative to the traditional MSOs. The business model will look more like the traditional pay TV dual-stream - subscription and advertising - revenue model. High-quality, high production value content is expensive to produce and advertising alone isn’t likely to be enough. But the user experience will reflect the best of the Web – largely on-demand, in the cloud and available on any device, Web-like search and discovery, etc. There will be a huge cost advantage to the operator, which unlike its competitors, would not have to build out its own proprietary network.

Some commentators, like Mark Cuban, have written that the Internet can’t support full-blown Internet TV today. Mark’s right. Today, it can’t support millions of simultaneous users on linear video streams, but the popularity of premium on-demand content services like Hulu and Internet-distributed live events like March Madness along with technology and equipment advances like Cisco‘s new CRS-3 router show that we’re heading there and even Mark acknowledges that it’s a matter of time. If the capacity is there in a meaningfully disruptive way (and remember, the VMSO is a largely on-demand service with select linear programming) in the next, say, five years that’s a big, big, deal for the $364 billion global pay TV business. Particularly since five years is plenty of time for agile companies like Apple and Google who are gunning for this business, but may not be enough time for the slower moving pay TV operators who will have to find a way to adapt to save themselves from becoming dumb pipes. And remember, it doesn’t have to be “as good as” it just has to be “good enough”. The landline voice business laughed at cord cutting for a long time — ‘no one will rely on flaky cellular networks with scratchy quality and dropped calls in lieu of a home landline, ha ha ha’. Then cellular got “good enough”, hit the tipping point, and nobody in the landline business laughs at cord cutting anymore.

So who will be the winners and losers in this new TV world order?

The New Entrants

The best bets among the newcomers are — no surprise — on four large consumer Internet companies – Apple, Google, Microsoft and Amazon.

They all have: 

  • the ambition
  • the experience running consumer-facing services 
  • the technical/ software leadership (the VMSO won’t be a network or box-centric business, but a software-centric business)
  • the very deep pockets needed to get over the content rights hurdles
  • staying power (it will be a bumpy road)

Netflix, Hulu, YouTube, Boxee, Sezmi and many other agitators will help drive the movement (and may be acquired by these larger companies to advance their causes in one way or another), but ultimately I think these big four consumer Internet companies – Apple, Google, Microsoft and Amazon — are the most likely to change the pay TV landscape forever and Apple and Google are the clear frontrunners.

Apple is building a subscription video service on its iTunes platform and will likely come out with a living room display device, think an iMac with a 52” screen built to replace your flat screen on your living room wall with a hybrid remote/keyboard and seamless integration with other Apple devices in your house (like the iPad on the kitchen counter). Apple people will love it and if the premium content library is there (the big “if”), for the first time a meaningful segment of the population will be just fine with Apple (along with the open Internet) as their sole pay video provider. Another significant development favoring Apple is its recent embrace of advertising. The fact that it has acquired Quattro Wireless to build a mobile ad business is important in many ways not the least of which is that it is a fundamental shift for Apple which has up until now eschewed advertising altogether. People have suggested that the economics of Apple’s planned subscription video service won’t work because it’s a single revenue stream business – well, probably not any more. Apple is now in the ad business too.

Google has stumbled in its premium video efforts to date (partly as a result of trying to run premium video services under the YouTube brand – obviously a losing battle). But it seems to now be getting serious about this space and its new Google TV JV with Sony and Intel shows it wants its Android platform to be the OS for the VMSO. It has said suggested that it does not plan to acquire rights and offer the consumer content service as part of this initiative, but that will likely change as Apple and others assemble rights and expand services. Google’s an ad-driven business. It built the Adwords/ Adsense cash machine on top of its consumer search service (not on top of platform technologies like Chrome or Android). Google will need to build a premium video service to build the video ad business to which it aspires.

MSFT is building multi-screen platform capabilities in its Mediaroom IPTV middleware platform as well as in its Silverlight technologies. MSN has aggregated rights for an over-the-top consumer content service offering in Europe. My guess is that these initiatives will likely come together with some sort of broader based consumer video service in the not too distant future. Although Microsoft’s opportunity may be challenged by its silo’d culture and it may take the vision and initiative of someone at the top to connect the dots within Microsoft.

Amazon is a little less obvious but I think it should be taken seriously. Amazon’s video service plus its huge investment in cloud infrastructure provides key building blocks for a VMSO. It has done a lot of legwork on rights acquisition. It could put together a bundled white-label infrastructure with aggregated rights for other aspiring VMSO operators or launch a full-blown consumer VMSO service itself.

Each will need to build (or buy) an online software platform that can manage all the things an MSO does but in an Internet environment – linear and on-demand video, packaging and publishing, entitlement and authentication, subscriber and device management, integration with advertising, transactional and billing platforms, DRM, CRM etc – as well as integrate web video along with social, search and discovery features etc. – and manage all of that across any device (disclosure: this is what my company, Extend Media, does)

The biggest question mark around all of this has to do with the content rights landscape. Each VMSO operator will need to acquire the content rights for their services and they will have to write very big checks, but the rights are available. There is Federal law to the effect that cable programmers have to do deals with any operator who is willing to pay their market rates (the result of court battles weighed by the nascent satellite industry years ago). Right now digital distributors are approaching this by trying to acquire narrow slices of digital rights in a piece meal fashion to satisfy nascent web or mobile services, but before too long, the opportunity will be obvious enough, the Internet capacity problems will have foreseeable solutions and they will start approaching things more like they are aspiring pay TV operators and they will say (in the courts, if they have to) “we are no different from a start up cable, satellite or telco TV company (other than the fact that we will take a different distribution path) and we want the entire bundle of TV rights (linear and VOD) that you license to everyone else in the pay TV business and we’re willing to pay just what a fledgling cable, satellite or telco operator would pay”. Accordingly, the new VMSO’s will have to adopt the existing pay TV business model (subscription and advertising) to pay the big bucks for subscriber fees to programmers. The costs of entry will be great, but also the potential rewards. That may seem like a reach today, but before long the several hundreds of millions that they will have to pay to get it all (i.e. the full bundle of rights required for the VMSO to be viable) will seem like a good bet and all of Apple, Google, Microsoft and Amazon have the means to do it (for example, my guess is Google could have pre-paid three[?] year’s worth of the full monty of TV/digital rights for a VMSO service for what it paid for YouTube).

I should also mention the CE/ HDTV manufacturers — Vizio, LG, Sony, Samsung, etc. It’s possible some Web connected TV manufacturers will launch VMSO content services of their own. More likely, they will become aggregators of services and when you take your web-connected TV home you will plug in a broadband cable, turn it on and see a collection of widgets for a variety of content services aggregated by the TV manufacturer with whom you may have the primary billing relationship. But some of these guys might also pay up for the full array of content rights and try to displace your current pay TV provider.

The Incumbents

The incumbent pay TV operators are, of course, well equipped to build virtual MSOs in many ways. They are in the MSO business already and own many of the broadband connections over which VMSOs would presumably deliver their services (and since we now have complete uncertainty around Net Neutrality this could be very important). Their biggest problem is that they have the most to lose. So many will only move when newcomers force them to. Even then, some will stick their heads in the sand (dumb pipes). Others will try to respond but will be unable to move quickly enough (more dumb pipes). Others, the survivors and winners in this category, will decide that if anyone is going to cannibalize them, it had better be themselves. They will launch subscription broadband video services, in and out of footprint, that appeal to the generation that grew up on the web instead of the TV — the real threat to the pay TV industry is less cord cutting that it is a whole generation that may not care to buy the cord in the first place — and position it as a compatible entry level tier alongside their full service cable, satellite or telco TV offerings.

I think Comcast is the only operator that is currently adequately prepared and positioned for the VMSO. In 2006 Comcast bought the software capabilities (its acquisition of thePlatform), and then it launched an aggressive IP network infrastructure initiative (Project Excalibur). With the pending NBCU acquisition, it will control a sufficient wealth of premium content that, when combined with web content, will be enough to launch a meaningful consumer offering. When it can’t grow its traditional business and/or one of the newcomers pushes it, Comcast will have the all the ingredients for a viable VMSO offering – in and outside its cable footprint – and won’t need anyone’s permission. At the outset it might not have all the programming customers want, but it could be “good enough” at the right price point to compete against the newcomers and other operators.

Comcast is the only operator who sees broadband video as both a threat and an opportunity and understands that its TV Everywhere efforts have a dual purpose — preserve the status quo as long as possible but also build the offering (they are getting the digital rights to content now) and be ready to offer a national broadband subscription service when the time comes.

The other big challenge for incumbents is technology. They have a lot of it for their current pay TV services but not the kind they need for the VMSO. They will need to develop a software platform with capabilities that can run a service on and over any network and the old approaches of hardware and network based solutions won’t be particularly relevant. The telco operators will be a little better off with their more modern IPTV infrastructures and platforms but unfortunately they used a lot of legacy cable technology in many of those buildouts.

Content

We’re hitting a ceiling on free ad-supported premium content on the Web. The pendulum is swinging back. Free ad-supported premium sites, namely Hulu, are having trouble growing their free libraries and are being pushed to add subscription services to expand their offerings. Content owners and TV distributors are successfully collaborating to stop the bleeding with efforts like the cable-industry’s TV Everywhere (where cable programming is made available for free online only after a consumer “authenticates” that he/she is a cable TV subscriber). It’s in both the content companies’ and operators’ interests to preserve the status-quo dual revenue stream business model for television and I think that will continue to shape the landscape. So, I think premium content creators will fare relatively well in the VMSO world. That industry is going through a revolution of its own partly in response to the rise of Internet video but also as a part of a long-overdue right-sizing of the cost side of the business. But more importantly, the broader industry is recognizing that the economics of premium content – high production value, high quality TV and film content, which the US does better than anyone else in the world — does not match well with the economics of free ad-supported Web video. Eventually the content companies will embrace the VMSO as just another pay TV business with a dual subscription and ad business model that can expand access to their content.

Conclusion

As I said upfront, Internet distributed subscription video services (VMSOs) are as natural an outgrowth from the cable seed as the satellite and telco TV businesses were. I’m not saying it will happen overnight. As I said earlier, I think this is a five year evolution. And I’m not saying it will necessarily destroy its predecessors, just as satellite and telco TV haven’t killed cable. But it will change everything and for the less agile in the pay TV business that may not be enough time to adapt, even if they start now.

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Creepy Googleplex

More details of that huge attack on Google that precipitated the company’s withdrawal from China have been leaked to John Markoff of the New York Times.

The story is fascinating and worth reading in its entirety. 

The good news is that Google doesn’t think your Gmail password was stolen.  The bad news is that Google isn’t sure.

John Markoff, NYT:

Ever since Google disclosed in January that Internet intruders had stolen information from its computers, the exact nature and extent of the theft has been a closely guarded company secret. But a person with direct knowledge of the investigation now says that the losses included one of Google’s crown jewels, a password system that controls access by millions of users worldwide to almost all of the company’s Web services, including e-mail and business applications.

The program, code named Gaia for the Greek goddess of the earth, was attacked in a lightning raid taking less than two days last December, the person said. Described publicly only once at a technical conference four years ago, the software is intended to enable users and employees to sign in with their password just once to operate a range of services.

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Want to create a “Lean Startup?” Stop going to conferences, reading blogs and tweeting and get on with it. — David Cancel

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Boston.com has an incredible collection of photos of Iceland’s erupting volcano

One teaser (from AP) below.  Click the photo or link below to see all of them.

Eyjafjallajokull AP

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jefflevick tbi

NEW YORK (AdAge.com) — The ex-Google execs running AOL are looking to make display advertising a little more Google-like. That means opening up AOL’s web properties and its ad network Advertising.com to small and mid-sized advertisers with a self-serve tool for display, called Ad Desk, launching in beta on Monday.

The tool will allow marketers to theoretically buy and run campaigns on AOL and Ad.com without ever talking to an AOL ad exec. It will also allow more sophisticated marketers to optimize their campaigns on the fly and on their own terms with access to the same analytics tools and insights that the biggest Ad.com advertisers already have.

Under-served market
“We see this as a massively under-served mid-market of agencies and advertisers that have not been given because, of our limitations, access to our inventory,” said Jeff Levick, EVP, AOL advertising.

The self-serve tool will be available to all advertisers large and small, but open to advertisers spending as little as $300 over three days, or $3,000 over 30 days. These advertisers haven’t been able to buy at scale on AOL or Ad.com in the past, and AOL sales execs are typically focused on accounts bigger than $25,000 a month.

But even large marketers can avail themselves of Ad Desk, which gives them more direct control over their campaigns and allows them to change it as circumstances warrant. AOL has been testing the service in beta with several agencies and advertisers, and they have advised AOL on features

“We want control, we want to be able to bid, and we want premium inventory like AOL,” said Chris Hansen, VP at 360i, a digital agency recently acquired by Dentsu. “Having control on the weekend at night to go in and change a bid price or targeting criteria is something we want—that was interesting to us.”

Smaller budgets
Hansen, who has been testing the tool, said most of 360i’s clients would likely take a hybrid approach, dealing directly with AOL in some cases and using Ad Desk in others. “This gives us a lot of flex in terms of putting in buys that did not fit into the AOL network model before,” he said, adding that it would make sense for clients spending budgets of $10,000

AOL is far from the first to try self-serve display; Google itself has its display ad builder, and Yahoo rolled out its My Display Ads last summer. What AOL brings to the table is its own media properties in addition to Ad.com, the largest ad network on the web.

Growing self-serve fray
Building a self-serve tool has been a priority for CEO Tim Armstrong since he came to AOL. He was the leading evangelist for Google’s self-serve ad platform when he headed sales there. Engineers at Ad.com began building the tool five months ago after consulting with agencies on what types of features AOL should offer.

AOL’s strategy is a realization that online display is a mature market, and many agencies and marketers alike have sophisticated online advertising teams more than capable of running online ad campaigns without hand-holding from Ad.com or AOL sales staff.

Advertising revenue was down 8% in the fourth quarter, to $471.6 million; AOL’s strategy is to build content and display ad revenue to offset the decline of its legacy Internet access business.

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jet jets private plane planes planes fly rich wealthy charter

Gotta love Google…

A reader forwards what is said to be part of an email sent out internally:

Good morning Googlers.  We recognize many of you are stranded and would like to get home. We are working on several possible moves of staff through the use of chartered aircraft.  At this point we don’t have confirmation on those plans so we need you to be ready to move quickly.   For U.S. workers needing to exit Europe we are trying to arrange a flight out of Southern Europe on Wednesday.  

This means you’ll need to depart Dublin, London, Zurich or other Google offices to be at the departure location by Wednesday morning.  We will be providing coaches to take people from some of those offices to the departure point.  You may be spending many hours on the bus and will need to leave on short notice once we have the flight confirmed. PLEASE BE PACKED AND READY TO GO MONDAY, bringing your belongings to the office.  Once in the U.S. you’ll need to work travel arrangements to your final destination.  ”

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chart of the day, social networking vs email usage, 2006-2009

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Google Versus Wall Street

Google Versus Wall Street

In anticipation of Google releasing earnings, we decided to look at how the company has fared against Wall Street for the last four years.

As you can see, pretty well! Google has only missed EPS estimates three times in the last four years, with the last miss coming a year and a half ago.

To beat the street later this week, Google’s EPS will have to be higher than $6.58. (Which it did at $6.76.)

Amazon Runs Away With Retailing Pt. II

Amazon Runs Away With Retailing Pt. II

We’ve updated our chart demonstrating Amazon’s amazing retail growth.

When last we looked Amazon was running away with retail sales compared to competitors. Today, it’s sprinting away with it.

We used the first quarter of 2003 as our base, then took a look at the growth in sales from Amazon, E-Commerce, and offline retail sales.

Email’s Reign Is Over, Social Networking Is The New King

Email's Reign Is Over, Social Networking Is The New King

Writing about this Morgan Stanley chart on his blog, mega-VC Fred Wilson writes:

“Even though I’ve been saying for years that social networking will one day usurp email, it’s a bit shocking to see that it has. 

There are some caveats. My kids use Facebook as their primary inbox (they also use gmail). So some of what they do on Facebook is actually email.

But even so, it looks like email’s reign as the king of communication is ending and social networking is now supreme.”

How Will The iPad Sell Compared To Other Mobile Gadgets?

How Will The iPad Sell Compared To Other Mobile Gadgets?

How will the iPad sell compared to other mobile devices? Katy Huberty at Morgan Stanley took a crack at putting iPad sales in perspective.

She built the chart below comparing it to other gadgets that have been released in last few years. Katy isn’t expecting the iPad to blow the doors off. She sees it selling less than the iPhone, Nintendo DS and Sony PSP. 

Katy estimates Apple sells 7 million iPads in its first 12 months, and 16.5 million in the first 24 months. Based on the sales of other gadgets, her estimates actually seem conservative.

Here’s Why The Mobile Ad Market Is Still Small

Here's Why The Mobile Ad Market Is Still Small

Your phone is still not a tool for commerce, according to new research from e-commerce specialist, ATG.

ATG surveyed 1,054 people asking them how they browse and research products, as well as how they make purchases. As you can see in the chart below, people aren’t yet using mobile phones for either researching or buying products.

This is the result of just a few people using the mobile web still. While smartphones are growing, they’re still a tiny part of the market’s handsets overall (~21% now.)

Regardless, it’s important to keep this in mind when thinking about the mobile ad market. Purchasing intent is one of the key drivers of advertising. If people aren’t using mobile phones when thinking about buying things, there’s no reason to advertise. The US mobile ad market was only worth $416 million in 2009, according to eMarketer.

CHARTS OF THE LAST WEEK: Facebook Is Absolutely Crushing The Competition

Facebook Is Absolutely Crushing The Competition

Image: http://www.businessinsider.com/chart-of-the-day-unique-visitors-social-networking-sites-2010-4

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(This guest post comes courtesy of Frontlinethoughts.com)

When you draft a 1,300-page “financial reform” bill, various special interests get language tucked into the bill to help their agendas. However, the unintended consequences can be devastating. And the financial reform bill has more than a few such items. Today, we look briefly at a few innocent paragraphs that could simply kill the job-creation engine of the US. I know that a few Congressmen and even more staffers read my letter, so I hope that someone can fix this. The Wall Street Journal today noted that the bill, while flawed, keeps getting better with each revision. Let’s hope that’s the case here.

Then I’ll comment on the Goldman Sachs indictment. As we all know, there is never just one cockroach. This could be a much bigger story, and understanding some of the details may help you. As an aside, I was writing in late 2006 about the very Collateralized Debt Obligations that are now front and center. There is both more and less to the story than has come out so far. And I’ll speculate about how all this could have happened. Let’s jump right in.

First, Let’s Kill the Angels

I wrote about the Dodd bill and its problems last week. But a new problem has surfaced that has major implications for the US economy and our ability to grow it. For all intents and purposes, the bill will utterly devastate angel investing in the US. And as we will see, that is not hyperbole. For a Congress and administration that purports to be all about jobs, this section of the bill makes less than no sense. It is a job and innovation killer of the first order.

First, let’s look at a very important part of the US economic machine, the angel investing network. An angel investor, or angel (also known as a business angel or informal investor) is an affluent individual who provides capital for a business startup, usually in exchange for convertible debt or ownership equity. A small but increasing number of angel investors organize themselves into angel groups or angel networks to share research and pool their investment capital.

Angels typically invest their own funds, unlike venture capitalists, who manage the pooled money of others in a professionally managed fund. Although it typically reflects the investment judgment of an individual, the actual entity that provides the funding may be a trust, business, limited liability company, investment fund, etc.

Angel capital fills the gap in startup financing between “friends and family” (sometimes humorously given the acronym FFF, which stands for “friends, family and fools”) who provide seed funding, and venture capital. Although it is usually difficult to raise more than a few hundred thousand dollars from friends and family, most traditional venture capital funds are usually not able to consider investments under $1-2 million.

Thus, angel investment is a common second round of financing for high-growth startups, and accounts in total for almost as much money invested annually as all venture capital funds combined, but invested into more than ten times as many companies (US$26 billion vs. $30.69 billion in the US in 2007, into 57,000 companies vs. 3,918 companies). (Wikipedia)

(Incidentally, angel investing got its name from people who invested in Broadway plays, and the term began to be used for investors in similarly risky startups.)

This has become a very big deal in the US. Angel investors put as much money to work as all the mainstream venture capital funds. And the internet has greatly expanded the network of angel investors. In 1996 there were about ten organized angel networks, most quite small. Now there are many hundreds, and some of them are quite large and organized, with some serious money amongst the members.

“Angel investors committed fewer dollars but increased the number of investments during the first half of 2009,” according to “The Angel Investor Market in Q1Q2 2009: A Halt in the Market Contraction” by the Center for Venture Research at the University of New Hampshire. Total investments in the first half of 2009 were $9.1 billion, a decrease of 27% over the first half of 2008, the study reports. However, 24,500 entrepreneurial ventures received angel funding during the period, a 6% increase from the first half of 2008. The number of active investors in the first half of 2009 was 140,200 individuals, virtually unchanged from the same period in 2008. (Tech Transfer Blog)

And according to a conversation I had with the very enthusiastic David Rose of Angelsoft this week in New York, the numbers are growing as the economy improves. If you assume that as many new ventures were funded in the latter half of 2009, then we are looking at 50,000 new businesses last year. At an average of (my guess) 10 employees a firm, plus all the business they contract for, that is at least 500,000 jobs, with the promise of many more for the firms that become viable.

Angel investors do more than just provide money. Many are successful businessmen, and they give guidance and often bring their networks of contacts and potential business partners to the new venture. While I can’t find the statistics, I will bet you that companies that are started with angel money are more successful than those that aren’t.

And remember, that is 50,000 new businesses or more every year, as 2009 was not exactly a banner economic year. This is the very heart of the job-creation machine in the US. It is what keeps this country competitive. And the Dodd bill places this at severe risk. Let’s look at how it would handcuff potential investors.

Here are a few quotes from Venture Beat, a publication of the venture industry. ( http://venturebeat.com/2010/03/26/angel-investing-chris-dodd/)

“There are three changes that should have a particular effect on angel investors, a catch-all category which includes everyone from friends and family members who invest in a startup, to unaffiliated wealthy individuals, to side investments made by venture capitalists acting on their own.

“First, Dodd’s bill would require startups raising funding to register with the Securities and Exchange Commission, and then wait 120 days for the SEC to review their filing. A second provision raises the wealth requirements for an “accredited investor” who can invest in startups - if the bill passes, investors would need assets of more than $2.3 million (up from $1 million) or income of more than $450,000 (up from $250,000). The third restriction removes the federal pre-emption allowing angel and venture financing in the United States to follow federal regulations, rather than face different rules between states.”

This is not a partisan issue. Let’s look at what former Google employee, angel investor, and Obama supporter Chris Sacca has to say:

“Obviously, I’m deeply concerned about Senator Dodd’s proposal to place these restrictions on angel investing. I think angel investing is undeniably one of the largest engines for job creation as well as innovation and competitiveness on the global scale for the United States. There’s no doubt about it that the restrictions that he’s proposing would absolutely chill investing.

“Specifically, one of the things we need to take into account is while 10 years ago it may have taken years to build a company, companies are now built in a matter of weeks. So this 120-day waiting period is frankly ridiculous. I have companies with tens of thousands and hundreds of thousands of users that are built in a matter of weeks. They’re generating actual dollars of revenue, creating jobs, investing in real estate office space, capital equipment, etc. If they had to wait 120 days to actually apply for the ability to obtain financing it would absolutely just crush that market.

“I think this is a very short-sighted proposal. It seems far afield from the problems that the banking committee is actually trying to address.”

Additionally, allowing states to set the rules rather than having one set of rules that governs business startups, is guaranteed chaos and adds another layer of costs. Which state will require what rules and how will they conflict? Will a startup have to register with each state where there might be an investor? Aaaggghh! Seriously?

So why is it in there? Let me offer an informed speculation. Remember when I was writing about four years ago about the SEC wanting to raise the accredited investor standards to $2.5 million? I provided a link to let readers comment on that proposal, and about 400 of my readers made 99% negative comments. It went away. And the SEC also lost the ability to regulate hedge funds, through a court decision that said the agency didn’t have appropriate Congressional authority.

So, what’s a regulator to do? Get the language you want inserted into a 1,300-page bill, and add a few extra dollops of authority just to see if you can get it. (And someone from some state regulatory organization had to have lobbied for removing the federal exemption. Those things just don’t appear without someone pushing them.)

During the last contretemps, the SEC had a carve-out (if I remember correctly) for venture capital and private equity funds, as far as the accredited investor qualifications were concerned. They left the limits at “just” $1 million for venture and private equity, while appropriately acknowledging that they had no wish to hurt the venture capital or angel investing mechanisms in the US.

I testified before Congress that the limits should be removed altogether with regard to investments like hedge funds. My argument is philosophical in nature. Quoting from my 2007 testimony (the entirety of which is here: http://www.2000wave.com/article.asp?id=mwo012607):

“Why should 95% (or maybe soon to be 99%!) of Americans, simply because they have less than $1,000,000 (or $2,500,000?), be precluded from the same choices available to the rich? Why do we assume those with less than $1,000,000 to be sophisticated enough to understand the risks in stocks (which have lost trillions of investor dollars), stock options (the vast majority of which expire worthless), futures (where 95% of retail investors lose money), mutual funds (80% of which underperform the market), and a whole host of very high-risk investments, yet deem them to be incapable of understanding the risks in hedge funds?”

Equal Choice, Equal Access, Equal Opportunity

“…. If you were to tell investors that they would be discriminated against because of their gender or race or sexual preference, there would be an outcry. To put it simply: it is a matter of Choice. It is a matter of Equal Access. It is a matter of Equal Opportunity. Congress should change the rules and allow all investors to be truly equal, at least as to opportunity.

“I believe it is time to change a system where 95% (and maybe soon to be almost 99%) of Americans are relegated to second-class status based solely on their income and wealth and not on their abilities. It is simply wrong to deny a person equal opportunity and access to what many feel are the best managers in the world, based upon old rules designed for a different time and different purpose. I hope that someday Congress will see to it that small investors are invited to sit at the table as equals with the rich.”

Let me sadly acknowledge that it is likely that the accredited investor limits will be raised. The handwriting is on the wall, as regulators seem to really want that and have the ear of the bill writers. I hope that is not the case, but I fear that it is. It is not the end of the world, but rather more of a point of personal liberty to me.

But that is not the case in respect to venture and angel investing. There, the difference between the definition of an accredited investor, at a level of $1 million vs. $2.5, million is absolutely critical to the national enterprise. Think of it as a wide pyramid. The number of individuals with a net worth of over $1 million was about 4% of the population a few years ago (it may be less now). The percentages then drop fast for each increase of a million dollars. By raising the standards to $2.5 million, we would be cutting out millions of potential angel investors.

Unless I am missing something, I hear no cry to protect angel investors from themselves. This is a relatively seasoned group. They know that the majority of their angel investments will fail, which is why they get larger portions of the companies they do invest in. The risks are high.

It is not enough that we are going to raise taxes on angel investors. Do we also need to restrict their activities?

Registering an offering with the SEC can be VERY expensive. Legal and accounting bills can mount up to a $100,000 before you know it. And does the SEC really want to monitor 50,000 additional offerings each year? Do you think there would be any hope of a 4-month response time? The most a poor regulator could do would be a cursory reading to make sure the proposal checked all the boxes. I can tell you that an angel investor does more than cursory checking before he puts in money.

Let’s do a back-of-the-napkin cost analysis. 50,000 new ventures times $100,000. That’s $5 billion. That is a hefty cost burden to put on risky new businesses, many of which are raising less than a million. And angel investors typically will not pay for that cost. That will have to be borne by the entrepreneurs, who don’t have the money to being with. Otherwise they wouldn’t need the angels. This will kill many new businesses before they can even get launched.

Quite frankly, I think when the SEC commissioners look into this they will realize the disaster that would be visited upon them if this became law. Their budgets and man-power are already stretched. A little pushing and prodding from those who can should go a long way. If you can make a few phone calls, please do so. I know I will.

Here’s what needs to happen. Get rid of the disastrous rule requiring filing with the SEC. It makes no sense and will cost hundreds of thousand of jobs and divert the SEC from their main tasks. Angel investing has not been a problem to date, and there is no need to fix something that is not broken.

Second, if you really think we need to raise the accredited investor limits, then carve out an exemption for venture capital.

And keep the clause that gives startups federal exemption.

And, if you really want to create jobs, then cut capital-gains taxes on new ventures and angel investing to 10% or less. Let’s create some incentive to get America moving!

Some Quick Thoughts on Goldman

Goldman Sachs is all over the news after being charged with fraud. The way I see it, this is essentially a charge that there was not full disclosure. And it appears to me that that is true. It also is true that Goldman will argue (or I think they will) that only very sophisticated investors who signed very lengthy offering documents were involved, and they should have known better. They were also reaching for yield.

But this is just the tip of the iceberg. I was writing about these “CDOs Squared” in late 2006, and many of these were done in 2007. It was obvious to me (and others) that they were going to blow up. I often wondered who was buying the equity tranches of these synthetic CDOs.

Last week I read a very interesting report from propublica.org about a hedge fund called Magnetar, which basically did the same trade as in the Goldman deal. And they did those deals with nine banks.

I should apologize here and note that I intended last week to send you the entire, if lengthy, article as an Outside the Box, but for the first time in years just got overwhelmed in New York and did not have the time. You can read the whole article at http://www.propublica.org/feature/the-magnetar-trade-how-one-hedge-fund-helped-keep-the-housing-bubble-going.

Let me quote a few paragraphs.

“From what we’ve learned, there was nothing illegal in what Magnetar did; it was playing by the rules in place at the time. And the hedge fund didn’t cause the housing bubble or the financial crisis. But the Magnetar Trade does illustrate the perverse incentives and reckless behavior that characterized the last days of the boom.

“Magnetar worked with major banks, including Merrill Lynch, Citigroup, and UBS. At least nine banks helped Magnetar hatch deals. Merrill Lynch, Citigroup and UBS all did multiple deals with Magnetar. JPMorgan Chase, often lauded for having avoided the worst of the CDO craze, actually ended up doing one of the riskiest deals with Magnetar, in May 2007, nearly a year after housing prices started to decline. According to marketing material and prospectuses, the banks didn’t disclose to CDO investors the role Magnetar played. [emphasis mine]

“Many of the bankers who worked on these deals personally benefited, earning millions in annual bonuses. The banks booked profits at the outset. But those gains were fleeting. As it turned out, the banks that assembled and marketed the Magnetar CDOs had trouble selling them. And when the crash came, they were among the biggest losers.”

Look at the charts below. The financial institutions are once again soaring on new profits, with almost 30% of total corporate profits and a huge proportion of the growth in profits coming in the last 12 months.

financial profits

 

Side bet: Goldman and at least 8 other banks are going to have serious litigation costs, if they don’t actually have to eat the losses of the investors in these synthetic CDOs. Understand, these were not securitizations of actual mortgages. They were securitizations of derivatives that acted like these mortgages, and the worst tranches of them to boot. On top of their loan losses, there could be tens of billions of losses to investors in the CDOs they sold. This will play out over years.

As Pro Public noted, the hedge funds did nothing illegal. If the housing market had continued to go up another year or two, most of them would have imploded while waiting for the market to break. More than a few funds did. It can be a difficult thing to bet on the end of the world and then have to wait.

The issue is disclosure. I wonder if the ratings agencies knew. Would that have changed their views?

I hope someone writes an in-depth investigative book about this. I’ll buy it.

La Jolla and Dallas

Tomorrow night I am going to a birthday party for the publisher of this letter, Mike Casson, who will be 65. Mike and I have been close friends and business associates for 40 years. We can’t remember how many deals we have done together over the the decades. But there was one thing in common with all of them: we have never had a piece of paper or a contract. It has all been done by handshake. My grandfather was born in Texas in 1859, and he taught my Dad who taught me that in Texas a man’s handshake is his contract. Mike is a true Texan and a true friend. Without him, you would probably not be reading this letter. A man could not ask for a better friend and partner.

This week has been a whirlwind. After a speech on Tuesday in New York, I appeared on Bloomberg and Fox Business, and then the next day did Yahoo Tech Ticker, along with meetings and an in-depth interview with Steve Forbes at his office, which will be up soon, as well as a turn on Canada’s BNN, remote from the Nasdaq. (I am sure you can Google the others if you care to.)

Then a dinner with Art Cashin (of CNBC fame) with Tiffani and son-in-law Ryan. Art was in rare form, and we learned a lot. (Art, you can’t waffle on me on Maine! You have to be there!)

This week I fly to La Jolla for my annual Strategic Investment Conference, co-sponsored by my partners at Altegris Investments. As usual, we are sold out and I have a few upset friends who could not get tickets. I think we will have to move it to a larger venue next year. It is quite the all-star lineup. Niall Ferguson, George Friedman, Lacy Hunt, Paul McCulley, David Rosenberg, Gary Shilling, Jon Sundt, Mike West and your humble analyst. Seriously, I think we do the best conference in the country. I will report back!

And the Mavericks start the playoffs on Sunday. I think there are half a dozen teams that could win it. We have been doing well lately. I am looking forward to being home most of the next six weeks, and I’m hoping the Mavericks go deep into the playoffs (and win?!?).

It’s time to hit the send button. Have a great week. I know I am.

Your ready for the weekend analyst,

John Mauldin
John@FrontLineThoughts.com

Copyright 2010 John Mauldin. All Rights Reserved

John Mauldin, Best-Selling author and recognized financial expert, is also editor of the free Thoughts From the Frontline that goes to over 1 million readers each week. For more information on John or his FREE weekly economic letter go to: http://www.frontlinethoughts.com/learnmore

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evan williams twitter

My colleague Brian Ascher in our Palo Alto office coined a term several months back called the “right-time web”. The concept, as he described it, was that with the massive increase in sharing of information through social and real-time media came the need for filters to help categorize that data and make it available on demand.

It’s not that useful for me to know that a friend of mine just enjoyed an Americano Misto at Joe The Art of Coffee near Grand Central. But, when I am looking for great coffee places in mid-town, it’s really useful for me to know that.

Similarly, when I am in the market for a digital camera, I would love to know who in my social and information networks has recently researched them and bought one. Their opinion is highly coveted by me at that time. What is really needed is a service to collect, organize, and make available all the data shared by my networks. Some think of this as social search. Brian called it the right-time web. And I think he is spot-on.

At the Twitter Chirp conference this week, I mentioned the need for it. Kara Swisher kindly wrote about it today and credited me with the concept, but it was really Brian’s concept and our team at Venrock has been riffing on it for some time. In any case, we have examined a bunch of companies in this space and would love to meet any others who are attacking the problem. Here is how Brian eloquently describes it:

Much has been written about the Real Time Web, and the hype grows louder every day.  There is no denying the power of Twitter and Facebook and the other real time social media sources to reshape the way we create and consume information, however “real time” is not for everyone.  Early adopters of these services relish in the ambient cloud of streaming information and the interpersonal “closeness” that comes from knowing the minute by minute moves of the people you are interested in.  Most of us however, don’t care what you just ate for lunch right now, but two months from now when I am in San Francisco looking for a lunch spot, I’d be very interested to know that you enjoyed and Tweeted about the charming café in Noe Valley from two months ago.  Likewise, hitting me with the triumphant news of your purchase of a new Prius is only modestly interesting to me while I am checking my phone while in line at the airport, but extremely interesting to me when I am proactively researching my own car purchase.  So, the point is that social media content is valuable because it comes from people you care about, but it is gold when it marries with your intent and interest in a topic at a time of your choosing.  In short, combining the “intent” of Search with the impact of a social filtered endorsement is opportunity of Google-sized proportions.  Just as marketers have found search to be an amazingly effective vehicle against which to drive performance advertising, if there were a search engine that provide socially filtered search results pulling from the corpus of social media content, that is the holy grail.

In our mind, it is a hairy problem perfectly made for data geeks. The real-time web is highly unstructured. We share links, photos, tweets, status updates, buying decisions, thumbs up movie and song recommendations, restaurant reviews, and the like. Most of this is broadcasted to the world and not well compiled. Facebook’s past stream is not really searchable and Twitter search lacks the filtering mechanisms of, say, Google Shopping. It also doesn’t allow me to filter by my social/info graph/friends.

So, for all of you data science folks who like the challenge of finding signal in noise, creating structure where none exists, and designing feedback mechanisms to see how users respond, we salute you and would love to help you solve this problem.

Thoughts? As always, thanks for listening and I’d love your input.

David Pakman is a partner at VC firm Venrock in New York. This post was originally published on his personal blog and is re-published here with permission.

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Someone is bullish on Digg and its new CEO Kevin Rose.

An investor on private market SharesPost says he or she is willing to pay $45,000 for 3,000 shares in the company.

That sets Digg’s value at $250 million. The startup took funding in fall 2008 at a $167 million valuation.

Don’t miss: 99 App Reviews >

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Reminder: You have to pay to be a Webby’s nominee.

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Google CEO Eric Schmidt invested in peer-to-peer lender Prosper’s $14.7 million Series D, TechCrunch reports.

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Viacom released more documents from its lawsuit against Google over YouTube, including Google CEO Eric Schmidt’s testimony. Don’t bother reading it. He didn’t say anything.

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